Knowledge base

General Repairs and Maintenance (2)

For guides that cover all models

I have an issue with my bike (4)

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How to look after your e-bike (3)

Subscriptions (5)

For questions about our subscriptions

Delivery/Returns (3)

How do I submit a claim?

How do I organise a repair?

Extending/Upgrading (4)

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Ending your Subscription (4)

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Analog Motion Support (3)

Lights, Display Screen (3)

Battery, Charger (1)

My battery is not charging

Cowboy Support (4)

For questions relating to all Cowboy models

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Mudguards, Wheels (2)

Volt Support (3)

Lights, Display Screen (3)

Battery, Charger (1)

My battery is not charging

Assembly Guides (1)

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RadPower Support (4)

How to adjust my brakes

Lights, Throttle (3)

How do I remove my RadRunner rear wheel?

My battery is not charging