How do I know I have this issue?
Your crank arm will be coming loose, typically on the non-drive side. It will typically get wobbly, then it can also fall off in extreme cases.
What causes this issue?
Over time, the crank arm may come loose. In some cases, this can also be caused by incorrect assembly.
Spare Parts Required
You will need to confirm the issue with Cowboy through the Cowboy app. Once confirmed, Cowboy will ship you the following parts:
- Crank arms
- Spindle bolt
Please then raise a ticket with DASH Support and we will arrange for the bike to be repaired by one of our DASH Service Partners.
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