What are 'new requests'?

The New Requests tab contains any new orders from your employees, with some basic details of each. Here, you have the option to approve or reject orders.

Approving an order pushes it back to DASH, who will then work to fulfil it, and deliver the chosen bike to your employee. Once it is delivered, the request becomes a subscription, and will be listed under the 'your subscriptions' tab.

If you reject an order, you will be asked to give a reason for rejection, which will be sent to the employee.

If you have any questions about the approvals process, you can speak to your account manager, or contact us here.